Oneonta, NY 13820

Shannon McHugh


Hello! My name is Shannon McHugh, and I am a Licensed Master Social Worker based out of Oneonta, New York. I’m a Fordham University alumni, and received my Dual Bachelors of specialization in African and Latino Studies and Sociology from SUNY Oneonta. I’m also certified in Couples Therapy in Couples Therapy. Currently, I am accepting new clients through telehealth sessions within 48 hours.

Maybe you've been feeling like it's been harder to keep things together at times, or you have goals/decisions you'd like to reach but a little something keeps pulling at you. Are you experiencing the "wonderment" they call life? Everyone experiences these spaces as a symptom of simply being human. We are multifaceted which gives us greater meaning and pushes us towards growth, though sometimes we can benefit from a respectful, trustworthy, judgment-free space that is tailored to your individual needs exactly where you are in your journey.

With 18 years in human services, I’m here to support you! I’ve had the honor of supporting and advocating for individuals of all ages, through all walks of life. I’m honest, compassionate, approachable, mindful, respectful, and committed to assisting as you navigate your path, with you leading the way as your best expert, as we explore the space you're in.

You'll have challenging moments, but you’ll be able to meet them head-on, with me by your side assisting you to a more peaceful space. With empowering work, small changes will have big impacts, and while we can't control changes that happen, we can control how those changes impact us. My goal is to be a trusted, unwavering, safe support on your journey.

Therapy sessions can be paid with American Express, Mastercard, Visa, or Check. I accept the following insurance plans: Aetna, Cigna and Evernorth, Medicare, Optum, UMR, and UnitedHealthcare UHC | UBH.

Want to quickly estimate how much you can expect to pay for a visit?
Simply put your insurance info into our Peace of Mind Coverage Calucator
Try Coverage Calculator
Oneonta, NY 13820
Already a patient of this therapist?
Create a Nirvana account to track your sessions, reimbursements, and more
Want to quickly estimate how much you can expect to pay for a visit?
Simply put your insurance info into our Peace of Mind Coverage Calucator
Try Coverage Calculator
Already a patient of this therapist?
Create a Nirvana account to track your sessions, reimbursements, and more


Know You’re Covered

Before your therapy visit, check your coverage with our Peace of Mind Calculator, which estimates how much you'll be reimbursed once you hit your deductible or out-of-pocket max. 

No More Superbills

Remember superbills, those long invoices you got from your therapist? How about claim forms? You don’t need either of those. We’ll handle your claims electronically and file them for free.

Track Your Reimbursements

Check the status of your claims with our free Client Portal, which gives you a real-time window into the reimbursement process so you don’t have to worry if the check is in the mail.


Life Transitions
Mood Disorders

Client Focus


Types of therapy & issues

Cognitive Behavioral (CBT)
Mindfullness-Based (MBCT)
Behavioral Issues
Coping Skills
Family Conflict
Eating Disorders
Obsessive Compulsive Disorder
Emotion Dysregulation
Sexual Abuse
Men's Issues
Peer Relationships
Relationship Issues
Self Esteem
Emotional Disturbance
Marital & Premarital
School Issues
Sex Therapy
Sports Performance
Women's Issues
Cognitive Processing (CPT)
Compassion Focused
Culturally Sensitive
Dialectical (DBT)


What can Nirvana do for me?

We handle your mental health insurance electronically and file your claims for free. We also track the status of your claims and ensure they are processed correctly so you don’t have to worry about paperwork or making frustrating phone calls.

How does Nirvana’s mental health billing service work?

We work with your therapist to obtain all the information needed to file your claims. Then we file them electronically each week.

What do I need to do for Nirvana’s service to work for me?

You only need to make sure we have your  most updated insurance information. You don’t need to do anything else!

Can I check how much I will be reimbursed for therapy?

Nirvana has a free tool called the Peace of Mind Coverage Calculator, which estimates your reimbursement amount at the start of the calendar year, when your deductible has been met, and when your out-of-pocket maximum has been reached. You only need to enter the name of the therapist you’d like to see, along with your name, date of birth, and insurance information.

Once I start therapy, when will I be reimbursed?

Once you have met your deductible, your reimbursement will be mailed to you about 4-6 weeks from the date of your first eligible claim. In some cases, this process can take as long as 90 days.

Where will my reimbursement be sent?

Your reimbursement will be mailed to the address on file with your therapist and your insurer. We recommend verifying your address directly with your insurer.

How will I receive my reimbursement?

You will receive your reimbursement by check. Some insurers combine payments for multiple sessions and others send one check per session.

Can I track the progress of my claims as you process them?

Yes! We offer a free product called the Client Portal, which allows you to do exactly that. You may be invited by your therapist, but you can independently register here. With the client portal, you can view the exact status of your claims and reimbursements.

I have a general question. Can I contact you?

We’re glad to answer any questions you have. Email us at and someone from our Help Desk will reach out to you.